Syncing

Werdsmith will sync your writing automatically between all devices that are signed into the same Werdsmith account.

You'll need to sign in to your account on each device before syncing starts. Please keep in mind that Werdsmith doesn't use iCloud for syncing.

If you’re trying to access your work on a new device, or if your devices aren’t staying in sync, there are a few things that you can do. We suggest trying each option in order until you find a solution.

1. Check you’re signed in

On all your devices, go to your profile. If there is a "Log In" option, go through the steps on the screen to log in.

2. Check that all devices are signed in to the same account

On each device, go to Profile > Account, then tap the menu. Check that the account number matches exactly on each device.

If a device is using a different account, back up your work before logging out. You can then log in to the correct account.

3. Make sure you're connected to the internet

Try visiting a website in Safari to make sure your internet connection is working.

4. Log out and log in again

Go to Profile > Account, then tap the menu to log out. Then tap "Log in" to log in again.

5. Reinstall the Werdsmith app

First, back up your work on each device by going to Profile > Backups and sending yourself a backup of your work.

Then, delete the app on both devices and reinstall it from the App Store.

Finally, log in by going to your Profile and tapping "Log in".

6. Contact us

If none of these options work for you, don't hesitate to get in touch.